Frequently asked questions: Products

Who can see my product listing?

Your product information is seen by our site users and by all Internet users through search engines like Google and Yahoo.  They also are emailed to interested members who use our Alerts feature.


How do users search for my products on your website?

We make it easy for users to find you.  Our fully searchable directory lets users browse or search by categories, keyword search, alphabetical and rating.


What types of users are on your site?

One Place for Special Needs is a mix of special needs parents, individuals with disabilities, educators, disability organization leaders, therapists, healthcare workers and other businesses that provide services to those with special needs. Here is information on our demographics.


I've entered my company information but don’t see it in the directory.

Your information must be pre-approved before appearing in the directory.  Your listing will say "pending approval" before it appears in the directory. Approval is within 24 hours.


How do I view and update my company information?

Click on Update info in our main menu and choose My products.  Please note, if you make changes to your product listing, it must be approved before returning to our product directory.  This is a safeguard against spammers.  Your information is returned to the directory within 24 hours.


Can I upgrade my listing?

If you decide to upgrade from a basic to a featured listing within one month of your purchase, we will be happy to deduct your first purchase price from the total.  Please contact us before upgrading.


How do I renew my listing?

You will receive a renewal reminder email five days before your information expires. Use the link in your email or click on Update info and choose My products. You can renew at the bottom of your form.


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